Yes — our retainers are built to be flexible. We check in with you at the start of each month to see what you need next. Whether it’s a new flyer, website update, or a batch of social graphics, we’ll adapt your included tasks accordingly.

Yes, within a set window:

• Starter & Pro Plans: Tasks roll over for up to 30 days

• Full Support Plan: Tasks can roll over for up to 60 days

This way, if you don’t use all your hours in one month, you can still make the most of them next month.

It’s easy — you can send us:

• A message via WhatsApp, or

• Use our secure task request form, which helps keep everything organised and ensures nothing is missed.

We’ll confirm receipt and update you on progress within 1 business day.

Absolutely. Our retainers are designed to support both visual and digital needs.
You can request:

• Website edits (like page updates or plugin maintenance)

• Social media designs, business cards, or flyers

• Content uploads, event promo designs, and more — all in one plan.